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- Support, providing guidance and answers for users.

- Library of videos and step-by-step instructions for users.

- Upload images and daily notes to minimize client anxiety with consistent communication.

- Track payments, outstanding accounts, and generate invoices for past or upcoming assignments, either on-request or automatically.

- Report generation for business, marketing, and financial purposes.

- Client service confirmations prior to the start date.

- Data backed up daily.

 

 
 

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- Easy order creation and automatic scheduling.

- Automatic scheduling for recurring services, such as midday dog walks.  Continues scheduling and auto-invoicing until you stop it.

- Cancel a single visit or groups of visits in a couple of clicks.

- Alert pet sitters by text from within the software regarding cancellations, add-on visits, new orders or updates/changes.

- Reassign visits, single or several.  Need to reassign an entire group of visits? Quick reassignment to one or more other sitters in a few clicks.

- Clients can order service, view schedule and update pet and home information online.

- Pet sitter online screen displays only their assignments and instructions.  Full schedule view with color coding.

- Online pet sitter time off request.  Quickly blocks the schedule, and alerts admin if visits are booked during that time.

- Client invoicing as flexible as a pet sitting business.  Cancels, add-ons, and changes are instantly updated.  

- IC payroll in a few clicks. Gratuities, holiday charges and other surcharges distributed to each sitter.

- Apply coupons, discounts, adjustments easily.

- Send newsletters and emails to clients, and sort clients using criteria.

- Communicate with clients during assignements.  Upload pictures and notes from any device to the client portal.

- Store documents online (contracts, vet forms, etc.), or use online documents with digital signature.

- Key locator and tracker.

 

 

 




SCHEDULING

One of the most diverse and complex tasks of a pet sitting service is scheduling.  PetWatch Pro™ was designed to accommodate all types of scheduling challenges such as:

- One sitter provides service visits for some or all clients.

- Several pet sitters are assigned to single homes for service (one sitter assigned per home to do all visits at that home).

- Several pet sitters are assigned to various homes, and the visits are shared (some sitters work only mornings, others weekends, and others during the week, so that more than one sitter is providing pet care at a home).

- Some pet sitters provide certain types of services, such as midday dog walking, overnights, or vacation care, or a combination of these, each with its own service time lengths and requirements.

In addition, pet sitters must handle unexpected and urgent scheduling and changes in service.  Clients often require service when there is a family death, an urgent business trip, or a baby is born.  Others must cancel due to illness or unexpected circumstances. Some will need to stay at work late and need late evening help. Clients sometimes need to call in sick and stay home, canceling service.

PetWatch Pro™ can easily and simultaneously handle all of these scenarios and more!  Not only are scheduling changes quick and easy, sitters can be contacted immediately by text from within the software.  Service fees and invoicing is immediately updated to reflect changes.


ONLINE MANAGEMENT

Whether you have the super computer savvy client or the 80-year-old client that refuses to touch a computer, PetWatch Pro™ is a useful management tool that lets you handle any situation with any type of client. 

Put all of your management tasks online, safely and securely accessible to your clients and staff.   Work from any device, from any where with Internet access.  PetWatch Pro™ is an web-based software, no need to install software or buy costly upgrades.

Control panels for the business owner or admin, pet sitters/helpers, and clients are easy to use.  Even if you need to handle orders for the "not-computer-savvy" client, you can still integrate that client into the system and provide service without their needing to use a computer at all.

If your pet sitters know how to use email, they will learn to use their pet sitter panel in less than 15 minutes...guaranteed!


CUSTOMIZED SOFTWARE FOR HOW YOU DO BUSINESS

All pet care businesses do things differently.  Pet care businesses are of different sizes and at varying stages of growth.  Some owners choose to have staff, others do not.  

Differences in types of services, rates, charges for holidays (or not), charges for mileage, fuel surcharges, number of pets, amount of time spent...well, clearly, the variances in how things can be done are numerous.  Sometimes, how we started doing things years ago is not applicable or convenient today, requiring adjustments.  A pet sitting service needs to be flexible and adaptable, just by the nature of the business. Shouldn't your software be, too? 

PetWatch Pro™ allows owners to set up their business quickly and easily according to how they do things...not a basic standard that must be followed by all.  So go ahead - do things your way with the power of a flexible software designed with the diversity of the pet sitting service in mind!


Free Trial Period
Sign up and use PetWatch ProFREE for 15 days.  Includes one-on-one guidance using our See It Now Videos and LIVE online support using JoinMe software (screen sharing).

Click here to sign up.


We Know You'll Love It
We are so sure you will love PetWatch Pro, we offer you a discount off the first six months of service just to prove it to you.  Whether you are a sole pet sitter, have a small staff, or lots of clients and diversified scheduling needs, PetWatch Prois your service management partner.

Click here to Purchase

 

 

 

 


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PetWatch Pro™
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